Access Counselor

Job Title: Access Counselor

Department/Team: Access

Type of Contract: Full time on a part time basis

Job Location: Nairobi, Kenya (role includes some travel within and outside Kenya)

About Moringa School

Moringa School is transforming higher education in Africa, starting with software development. In our current program, we transform ambitious amateurs to coding professionals.

We are a premier advanced immersive program, training exceptional full-stack and mobile Software Engineers. Moringa School is currently expanding rapidly into other courses and geographies across Africa and is looking for top talent to accelerate our growth.

Moringa School was named one of the 'Top 10 Most Innovative Companies' in 2018 by Fast Company.

Our Mission

Moringa School's mission is twofold:

  • To empower people &
  • To transform education through rapid-iteration teaching.

Our Culture

Employees enjoy a fun, collegial startup environment, you will be surrounded by talented, friendly, brilliant, & mission-driven professionals who work hard to provide the best student experience of its kind in the world.

We are committed to employee health & wellness- we truly believe that you need to take care of yourself first. We understand the value in remote working & support it as needed.

Why We Are Hiring For This Role

Moringa School is a growth stage start-up. We are constantly iterating our model, our product offering & our target market. For instance, we are consistently launching new courses in existing markets. Our Learning, Classroom & Curriculum teams are expanding as we design new curriculum material & expand our student base.

Another example could be that we are testing our model in new geographies (from Ghana, West Africa to Pakistan, East Asia to Rwanda, East Africa). To this end, our marketing, growth & infrastructure teams are expanding to pilot these models.

In a nutshell, Moringa is growing in all capacities. More specifically, we are consistently looking for new talent to join our team. The Outcomes Lead will be leading the end to end graduate recruitment process and acquisition of hiring partners for each of our verticals. Your work will be impactful both internally & externally.


Set up a counselling program/structure for Access students and assist in solidifying the psycho-social aspects of the Access Program Vet and ensure that the psycho-social support system designed by the Access team is robust enough to support Access students through the program and eventually get the students placed in the respective available jobs

Fit a counseling program/schedule into the Access program that works well with the student class schedule Provide individual and/or group counseling to students based on the identified concerns and needs Consult and collaborate effectively with technical mentors and other educational/community stakeholders regarding students with the identified concerns and needs Implement an effective referral and follow-up process Accurately and appropriately use the designed assessment procedures for determining and structuring individual and/or group counseling services Assists technical mentors and other stakeholders in interpreting and understanding student data Work with the various education stakeholders to assists in designing strategies to improve the learning conditions Maintain confidential case files/records for all students obtaining counselling Liaise, where appropriate and with the studentrquote s consent, with members of staff Maintain own professional development and update knowledge and awareness through continuing professional development. Prepare a monthly report on the use of the service and the types of issues being presented

Required Competencies

Strategy Assessment Behavioural analysis Self awareness Empathy/Acceptance Skill development Process and system thinking Program Management Reporting Data analysis Multicultural competency


Bachelor degree in Psychology, Sociology, Community Development or any related field MA degree in Counseling preferred 3+ years of proven full-time working experience with low income students/ populations within a school setting is a strong component to this role Ability to respond effectively to the needs (social, emotional, learning and/or behavioural) of low income/ disadvantaged youth and helping them make healthy decisions Working knowledge of various counseling models, practices and resources Engaging interpersonal skills and excellent communication skills Advocacy skills Integrity and professionalism Ability to collect and analyse data Computer literacy Sound judgement and emotional intelligence

Value Alignment: The Moringa Way (HERO)

Have humility (because we believe those who are humble have the greatest capacity to learn, grow and build epic solutions, bringing about change over time) Celebrate excellence (because we all strive for greatness and our ability to learn and grow isnrquote t just bound to time) Be revolutionary (because if we are going to leave our mark on this world, we need to be different and think different) Stay open (because choosing honesty over fear is a better way to live)

Career Growth & Development

We do not believe that an organization can grow without the growth & development of its staff. At Moringa, we are consistently building systems to invest in the growth of our employees. We are deeply invested in offering career growth within Moringa, provide actionable feedback through “weekly check-ins” & thorough career reviews. We will work together with you to craft roles that both support the needs of the organization and that you can be passionate about.

How Can You Apply?

  • You will need to email the following to Recruitment at joinus[at]
  • Your CV
  • A cover letter (answering 3 questions, why Moringa, why this position, why you)
  • Subject Line: Application for insert "role name", insert "full name"